Primary Solutions Blog

An Introduction to Electronic Visit Verification

Posted by Jessica Garrett on Aug 12, 2018 5:02:04 PM

We started hearing about Electronic Visit Verification (EVV) earlier this year when the first phase rolled out to specific sections of Medicaid providers in January 2018. We know this is a significant change in how you do business. We're committed to making the transition to EVV as simple and integrated with the Advisor system, as possible.



EVV is an electronic system that captures the start and end times of a service and the GPS location of the provider at that time. Prior to billing, that information must be approved by the individual or guardian and then compared to the billing claim that was submitted for payment. The claim is approved if it matches the information collected by the electronic system or denied if it does not match.

Center For Medicaid Services (CMS) established the EVV requirements for all states in accordance with the 21st Century CURES Act. The goals are to decrease billing errors and ensure quality of services.


2 evvThis will impact both agencies and independent providers who provide Homemaker/Personal Care (HPC) Services funded by the Level One, Individual Options or the SELF Waiver.

The latest information we have from the DODD & CMS workgroup meeting held on March 21st, 2018, says that Day Services and DRA sites will not be subject to verification


3 eVV

We are in the initial phases of making Advisor & Advisor Anywhere an Alternate EVV System. Together, these systems already meet many of the requirements including: 

  • Assigning unique identifiers for each user.
  • Using mobile GPS technology to collect GPS coordinates.
  • Allowing providers to make manual entries & edits.
  • Ability to share & store data for up to 6 years.

Requirements that will need developed include:

  • Integration & sharing with Sandata's system. 
  • Collection of reason codes when a manual entry is made.
  • Process for individuals receiving service to verify entry.


4 evvWe’ve been watching the legislative action closely and if it is signed into law, we anticipate a rollout of May 2019. We will continue to watch this closely and share information as it becomes available.


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Topics: Advisor

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About Primary Solutions...

Primary Solutions is a leading provider of billing services with a mission of freeing you to serve. Our staff is dedicated to the field of developmental disabilities and we share your mission of providing the best care available. 


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